How do I manage Thrivous payment methods?
Log in to your Thrivous account, then open Your Account. In the header, choose Menu and then your name. In the footer Menu, choose Account. See How do I log in to my Thrivous account?
On Your Account, open Payments. Manage Payment Methods and Set Default Method both open the Payments page. Add New Method opens New Payment Method.
The Payments page says you can edit or delete a payment method, set one as your default, or add a new payment method. If you have none yet, it says you have no saved payment methods yet, and links Add a new payment method and subscription.
Each saved method is a card. The title is the saved method, such as the card brand and last four digits, or PayPal with the email in parentheses. When an expiration is on file, the card says Expires and the month and year. If subscriptions use that method, the card says Used by and links each one as subscription # followed by its number. The current default is marked Default. Other cards offer Set Default. Every card has Edit and Delete.
Choose Set Default to make that method the default. If some subscriptions use a different method than the current default, the page asks whether to update all active subscriptions or only those that used the previous default. Choose All active subscriptions (selected to start) or Only subscriptions that used the previous default, then Continue.
Edit opens a secure form when one is available. Otherwise the page says: We emailed you a secure link to update this payment method. It may take several minutes for the email to arrive. Then choose Continue.
Delete asks you to confirm deleting that payment method, and the question includes the method name. If a subscription still uses it, the page says: This payment method is used by a subscription. Change the subscription payment method or cancel it before deleting. Move those subscriptions with Set Default on another method, or choose Deactivate on the Subscriptions page, and then delete this method.
Add New Method opens a secure form when one is available. If it is not, the page title is New Payment Method. Choose Email Secure Link, or Cancel to return to Payments. After the email is sent, the page says: We emailed you a secure link to add a payment method. It may take several minutes for the email to arrive. If you do not have a subscription account yet, the page says you can add a payment method after checkout or once you have a subscription account. If a secure form cannot be opened, it says: Could not open a secure payment form. Please try again later.
Product subscriptions are described in How do Thrivous product subscriptions work?